How can I pair my remote?
- The Humax Aura remote control supports both infrared and Bluetooth connectivity.
- Your remote is already paired with your recorder via infrared. During the initial set up process, we will guide you to pair your remote via Bluetooth.
- The remote LED will flash Red when paired via infrared and Green when paired via Bluetooth.
- If you do not pair during initial set up, or subsequently un-pair, the easiest way to re-pair is to press the Google button, this then displays the pair screen, and holding both the i and OK buttons for 5 seconds will start the pairing process.
How can I change the duration of the ‘skip’ function in settings?
Press the Freeview Play button on the remote and select the settings cog icon in the top right corner. Next, click the ‘Record & Share’ option. Under the ‘Playback Options’ menu the ‘Instant Reply Time’ and ‘Skip Forward Time’ can be adjusted.
Why do my timed recordings keep getting wiped?
Check under the ‘Record & Share’ option (location discussed in above Q), make sure the ‘auto Delete’ option is set to ‘off’. If this option is set to ‘on’, older recordings will automatically be deleted when hard drive space is low. Use the Recordings button on your remote to navigate to the Recordings list. can also press the Freeview Play button and navigate to Recordings. Recordings are categorised for each channel and day, and you can see all the recordings in Programme menu. The ‘To be deleted’ menu will be enabled when the HDD is almost full. The oldest recordings are categorised in this section, and they will be deleted automatically until the HDD has 10% free space if ‘Auto Delete’ is set to on. This could also be down to the unit being put into a full standby rather than an active standby.
How can I set up remote recording?
Currently you can set up remote recording via our website https://www.myhumax.net/
When will the Aura App be available on the app store?
The Humax Aura app is in the final phase of App Store approval and is set to launch before the end of January 2021. It will be available on both the Google Play Store and Apple App Store.
Will you be able to set recordings on the Aura app?
Yes. Recordings can be scheduled via the Humax Aura app. (myHumax account required).
With the 3 tuners on the unit, is it possible to record four channels and watch a fifth across 3 multiplexes?
Humax Aura has 3 built-in tuners. This allows you to record up to 4 different channels and watch a 5th live channel. There may be limitations on the 4th channel that you can record or the live TV channel you try to watch depending on channel compatibility.
Do I need an internet connection to use this device?
Yes, an internet connection is required for the device installation.
Can I add more apps?
Yes, more apps are available via the Google Play app store.
Where can I find Netflix
Netflix is not currently available for Humax Aura.
Can I stream content from my Phone?
Yes, the Aura has a built-in Chromecast so you can stream content from your tablet or smartphone.
How can I re-tune my device?
You can process a re-tune by pressing the Freeview Play button and selecting the cog wheel on the upper right. Then select “Channel & Broadcasting” and then “Automatic Channel Search”.
How do I use the Voice Control?
To use the voice commands, you need to ensure your remote has been paired via Bluetooth. You can do this by pressing the OK & i buttons together and holding for 7 seconds. You should see a menu appear on screen to confirm the pairing process. Once completed, press the Voice Command Button on the upper left of the remote.
What do the LED light colours indicate?
- Standby: Red
- Standby Rec: Orange
- Operation (not recording): Blue
- Operation (Recording): Purple
- Google Assist: White
Why is the picture quality pixelated when my signal strength is 100%?
This could be due to the resolution. Press the FreeviewPlay button on the remote and select the settings cog icon in the top right corner. Next, click the ‘Channel & Broadcasting’ option. There is a ‘Resolution’ option which allows the user to change the resolution, and it may take some trial and error to find a suitable resolution which gives a clear picture quality depending on the user’s TV. If your signal strength is showing to be 100%, you may need an attenuator, the purpose of this would be to drop the signal slightly to make the signal more stable.
Is it possible to edit my channel selection?
When on TV guide you can change your channel group, sort your channels and view by genre Changing your channel group - Press the RED button to filter channels. Select a group and press OK. You can change channel group by TV, audio described, signed, HDTV, radio and favourites. Sorting your channels - Press the GREEN button to order channels. Select a sorting manner and press OK. You can sort channels in numerical or alphabetical order. Searching programme by genre - Press the BLUE button to see programmes for each genre. Select a specific genre and press OK. The programmes classified in the genre will be highlighted.
How to favourite channels?
Select a channel logo and press OK. A popup window will appear displaying favourites. Select a favourite group and press OK. The check box toggles each time you press OK. Save your selections. Your favourite channels are categorised according to your preferences.
Where is my registration code so I can register my device?
Go into settings and click record and share. Then scroll down to get registration code and press OK.
My unit goes into standby too quickly?
To change the standby mode you can go into Settings > Device Preferences > Screen Saver > Put device to sleep.