SUPPORT

Software

User Manuals

Remote Control Code List

Warranty Registration

FAQ

Humax Freetime Set Top Box – TV issues
A recent upgrades to the Humax software on Freetime recorders may have left a very small number of customers with issues connecting older televisions to their Humax Freetime box using an HDMI cable. Humax and Freesat are currently investigating. For now, if you are experiencing this issue, our advice is to connect your set top box to your television with a SCART or Composite cable rather than an HDMI cable while we continue to look into the issue.

Alternatively, as with any upgrade, a version of the software is available on the Humax website to restore the set-top box to the last release.

Roll-back SW link :
//ftp.humaxdigital.com/main.html?download&weblink=ccca074d3430fbbbf7076753848c4bb8&realfilename=hdr1000s_upgrade.hdf

Download instructions: 
1. Download and Extract the ZIP file to your PC or laptop.
2. Check the file name is “hdr1000s_upgrade.hdf” (you may need to rename the file)
3. Connect the USB memory stick to the PC / laptop and copy the file to a root folder of the USB. (Do not place the file in a folder)
4. Remove the USB memory stick from your PC or laptop and insert it to the front or rear USB connection on your Humax Freetime recorder.
5. Press and hold the Channel DOWN button/arrow on the front/top of your set top box and at the same time switch it back on at the mains or reconnect the power cable.
6. The download progress will appear on your TV screen and on the front display of your set top box.
7. When the download is completed 'END' will appear on the front display.
9. To complete the process:
 a. Remove the USB memory stick
 b. Press the Standby button on the front of your set top box.
 
 
Note: USB Pen must be formatted in FAT32
The software must be on the root directory of the USB Pen (i.e. not saved in a folder)
If the update does not start then please make sure the filename is correct (hdr1000s_upgrade.hdf)
The file you download will already have the ".hdf" extension, there is no need to add the ".hdf" extension; your Windows explorer options maybe hiding filename extensions.
Not all USB Pens will be recognised, try a different USB Pen.

Once the update has been loaded onto your unit you will need to perform a factory reset, see below:
 
Following these instructions will reset some system settings including your Recording Schedule (Please replace when complete to ensure you still record favourite programmes)
 
Any previous recorded programmes will be saved.
• Press Settings or Home on your remote.
• Move to Settings > System Settings and press OK.
• Move to Factory Default and press OK.
• Reset System will be highlighted, press OK.
• It will ask you if you are sure, highlight yes and press OK.
• It will then ask for your password, default is 0000
• The box will then reset itself.  You will then need to go through the initial setup again.
HDR- DOES UNIT WORK WITH A SINGLE LNB CONNECTION

Apparently the answer is yes.

Connected to LNB 1 input and with a single feed same dual recording possibilities as the Foxsat.

See this FAQ for what you can record and watch:

HDR- TUNER SIGNAL STRENGTH INDICATORS

Only appear to display if tuner is actually active, whether this is a power saving feature, or error is not known at time of posting this.

EG: Try recording BBC 1 HD and watching CBS Action, you should then see both tuners indicating a reading.

Edit:

This is fixed in software version 1.00.59 - both tuners should now display.

AUDIO/VIDEO BUFFER UNDERRUN OR UNREPSONSICE TO REMOTE

This might not work for every situation but is worth trying.

If your unit becomes unresponsive try keying in 2580, then wait for the now next banner to appear/disappear, if it does then you should have control again.

(Code 2580 clears the browser buffer)

Edit:

With the advent of software version 1.00.59 after the code wait for 'Home Screen' to appear.

HDR- SPECIFYING A STATIC IP FOR NETWORK CONNECTION

With thanks to chrisund123 and REPASSAC.

The default action is to connect to network via DHCP, no manual options appear to be available - however you can set up a manual connection, one example:

  1. Disable DHCP on your router.
  2. Boot box.
  3. Check Network settings, Auto appears as the only option, press OK.
  4. After approx. 30 seconds, and error message appears, and you will then have access to a manual setup option.
SCROLLING IN GUIDE

Already seen a couple of comments re this so:

<< >> will scroll in 24 hour skips.

│<< >>│ will scroll in 2 hour skips.

FAVOURITES
You can set 1 favourites list simply a matter of highlighting the channel logo in the guide and pressing OK for options or via Freesat channels menu in settings.
HDR- BOOT TIME AND POWER USAGE

Boot time: Is approx. 30 seconds no matter which power saving option is selected.

Power Usage:

Standby Normal - approx. 2.9 Watts Standby Power Save - Less than 1 Watt to small to register on meter.

CHANNEL CHANGES – ADDED/REMOVED
Channel changes on Freesat platform. On this unit changes are carried out dynamically.
REMOTE CONTROL – MULTI/CODE/FUNCTION

If you are using more than one of the following receivers in the same location you can change the remote control coding so that the remote control commands do not conflict.

  1. Switch on your TV set and the Humax product that you wish to change the remote code.
  2. Make sure that the other Humax product that you do not wish to control is in Standby or powered OFF at the mains.
  3. Point the remote control towards the remote control sensor of the target receiver.
  4. Press and hold the 0 and OK buttons simultaneously for approx. 5-10 seconds.
  5. A message will appear on the TV screen:

"You can change the remote control mode. Press a Numeric Key (<1> ~ <6>) to select the mode Current mode: Mode 1."

  1. Press a NUMERIC button (from 1 to 6) to select a different mode.
  2. A message confirming the change of Mode will appear on screen.

If your remote is of the multi-function type, i.e. has TV and STB buttons then it can be programmed to control your TV.

HDMI CEC KNOWN AS MANUFACTURER
AOC - E-Link
Hitachi - HDMI-CEC
LG - SimpLink
Onkyo - RIHD (Remote Interactive over HDMI)
Panasonic - Viera Link
Philips - EasyLink
Pioneer - Kuro Link
Samsung - Anynet+
Sharp - Aquos Link
Sony - Bravia Link & Bravia
Toshiba - CE-Link & Regza Link
Mitsubishi - NetCommand
HOW TO RESET PASSWORD/PIN

You can reset a password/pin (default is 0000) via the following:

Settings System information Highlight General info then press the following coloured buttons

RGYBGYB

A new menu will be displayed with Reset PIN Code as one of the options, highlight this option and press OK.

OPTIONS MISSING FROM SOME MENU’S
Some options are unavailable during recording so check if you have an active timer.
What is Freesat?
Freesat is a free to air subscription free service which provides you with access to the nations favourite selection of TV channels. To access this service, you are required to have a satellite dish installed at your home.
Which channels can I access?
There are over 200 channels available for you to select including 15 in stunning HD. To view the entire range of channels please click here: https://www.freesat.co.uk/whats/full-channel-list/
Can I record on this device?
With a 500GB device you can record up to 250 hours, 1TB allows you to record up to 500 hours and a 2TB HDD enables up to an amazing 1000 hours of recording.
How many channels can I record?
With two satellite cables connected to the unit you will be able to either record one channel and watch another or record two channels while watching a previously recorded programme or a programme from the On Demand service. With one satellite cable connected to the unit you will be limited to watching or recording one channel.
What accessories are included?
x1 Remote control
x1 HDMI cable
x1 Ethernet cable
x1 Power Supply
x1 Quick Start Guide
Can I connect the HDR to my Sky Dish?
If you were a standard Sky+ customer, you will be able to use your existing Sky dish. If you are a Sky Q customer unfortunately your dish is not compatible.
How many satellite connections do I need?
We recommend two satellite cables for the HDR but this model can be connected with one satellite cable.
Can I connect to my WiFi?
The HDR-1100s does offer the ability to connect to WiFi.
Which On Demand players can I access?
BBC iPlayer, ITV Hub, Demand5, BBC Sport, Netflix(subscription required), UKTV Play, TVPlayer, France24, Youtube, Rakuten TV(subscription required), STV Player, BBC News, Ketchup and Pop Fun.
Is Catch-Up TV available?
Catch-Up TV is indeed available and can be accessed directly via the EPG, we also have a dedicated Showcase section to highlight he best programmes available on Catch-Up this week.
Can I transfer my recordings to external devices?
Due to copyright legislation this is not possible.
Can I view my own home media?
You can yes, this can be accessed via the HDR by either USB or DLNA.
Can the remote be programmed to control my television?
Your remote can be programmed to control the HDR, once the programming has been completed you need to use the STB & TV buttons at the top of your remote to control either the television or your set-top box.